Went to the Sprint store to upgrade my POS samsung moment to get the new Nexus S. Somehow someway the online price was completely different then the “instore” price. The manager comes over and works with me to get the price down. He asks if I’d be willing to trade in my old shitty samsung moment.  Knowing I’d have to deal with psycho’s on craigslist just to squeeze another 50 bucks outta my selling price I thought “fuck, just take it.” He said the trade-in was final and that I couldn’t get my phone back.  Puzzled I said, “why the hell would I want that POS back?”  The manager replied, “you’d be surprised how many people come back in here wanting their old phone back.”
With no elaboration I figured people are creatures of habit and just like what they’re used too.
We complete the transaction and I fall in love with my new Nexus that boots in seconds, has 10Xs the internal memory, plays Netflix and pretty much kicks the Moment in the dick.
He informs me that my next bill will have an activation fee on it for 20bucks. I say, “SURE NO PROB! SEE YA LATER!”
I get my bill. Not only does it have a 20 dollar activation fee, it also has a 9.99..Fuck Lets just call it a 10 dollar Premium Data Plan fee. I quickly go back to last months bill and realize this is a new fee.  *2 and I’m on the phone with customer service. The nice lady explains to me that every since April 2011 they’ve been adding this 10 dollar fee to every smart phone activation. I didn’t see it before because I’d had my smart phone for 2 years before that fee took affect. I tell her that the store made no mention of this fee which would’ve swayed my buying options. She says “Sir you’re still within your first 30 days you can return the phone.”  Sure I can return the phone but what the fuck do I do then? I can’t get my old phone back…Wait…the dude said “You’d be surprised how many people come back wanting their old phone back.”  Now I know why. Their getting a 10 dollar rape fee for fucking changing phones! My options are take it in the ass for the next 2 years, paying an additional 240 bucks for having essentially the same fucking smart phone or return the god damn thing and get a brick in a bag from the 1980s!
I slam the phone down hard on the sprint CS rep. Now you say “Justin, its just 10 dollars?”
Its 10 dollars to sprint. It’s 2 dollars to the ATM. It’s 4 dollars back to my bank for using the damn ATM outside my network. Its 15 dollars to ticket master. Its fucking 1 dollar more to Ruchi Indian Buffet..I’m getting nickle and fucking dimed right out of the middle class! Can I apply for fucking food stamps or government aid yet? No because I make enough money to give half it to the government and the other half to these fucking crooks 1 dollar at a fucking time. Why not just bill me the whole amount all at once so I can plan for this shit?
I’ll tell you what. I’m typing a line of dashes in the digital sand.  I’m taking a hypothetical stance against a audacious world of fees and up charges.  I got my phone and I’m going to hate loving it.
This is in response to the ceo's letter to me and the 200 comments I read from users bitching him out.
http://blog.netflix.com/2011/09/explanation-and-some-reflections.html?lnktrk=EMP&g=47B2C1C26C6923171AA9F2EE3F01196C0AC0315E&lkid=netflixBlog
I don't have Facebook so I can't comment with all the idiots about this.
A couple things I find rather funny about the comments I’ve read. First people complaining about managing two queues! We already do that…we have a dvd queue and an Instant queue..Whats the difference now? Oh you have to open another window to manage stuff, boo hoo get over it.
Second one I like is the comparisons between talking and listening for phone services or any other apple or orange comparison. Shipping a DVD is not the same as Streaming! What a concept people.  I don’t agree with making them separate companies…that logic is beyond me. Unless its just a corporate posturing to sell one off.
 When Netflix stopped doing friends and community on their site that was their biggest downfall. Whats big right now..social networks, what did netflix do? Got rid of one of the coolest interactive social network I’ll ever use.
I dropped the DVDs and soon will be dropping the streaming because mainstream movies (available on DVD) aren’t available on watch instant. This sucks and I know it’s not all netflixes fault.  With hollywood contracts that don’t allow netflix or redbox to carry new releases for 90 to 180 days after the dvd release their hands are tied.  Not that I want to hear netflix whine like babies but that would be something worth addressing in the public forum. Trust me the public would take your side and you’d have new releases the day they came out!  I expect if people knew you weren’t allowed to carry new releases because Sony or Pixar would sue you…the public would be just as passionate about your plight as they are about your separation of dvd’s and streaming.
People don’t buy dvd’s and bluray much anymore. They stream or rent. When hollywood cuts off redbox, blockbuster and netflix in an effort to boost sales all they really do is promote piracy. If I can’t stream a movie from you. It’s easy for me to “Pluck it from internet tree” then to drive my happy ass to Best Buy and shell out 20 dollars for something I’m going to watch once.
Please make a bigger stink about the unreasonable contracts you have to adhere too. I think Hollywood need a kick in ass to get up with the times.

		

 

The other day I had to install Office Enterprise for Mac and ran into trouble. I didn’t have the DMG file or any kind of recognizable install file. I thought this would be a great time to use my One on One training that I purchased from the apple store!  I went online to sign up and activate my account. During the process it asked for you default store, (funny enough the 119th store isn’t listed)
I drove up to the store and walked in. I stood there for a minute before I realized there was a malformed line of earth-colored birkensucks clutching laptops whispeing “My precious.”
After a few minutes I ask for a 1 on 1 and the host informs me they’re booked but I could schedule it online. I inform him I can’t schedule online because it doesn’t allow me to select this store. He say “no this store is in the list.” I reaffirm that it very much is not. He tells me that’s impossible and I’m just not seeing it…. At this point I start troubleshooting him.
I ask is it possible that the store is too new to be listed on the site? I ask if maybe the fact I live in Missouri might prevent me from seeing it?
All of a sudden a little apple shaped bulb light up and he said “yah you have to change your address for KS.”
Fine how do I do that, he sits me down in front of an in-store Mac and gets another guy to help me. I didn’t know that my MAC ID was my full email address so I couldn’t get logged in. At this point the sales guy snaps “Don’t you remember your ID, It’s what you use for Itunes and the applestore!” He then tells me to move so he can type on the keyboard. I tell him I can type in whatever website he wants me to go to. I also ask if there is a bookmark for it being I’m not the first non-mac guy to walk in and not know their mac ID. There isn’t a bookmark but after typing in the first few letters I see the site in the history and ask if that’s it? He pushes my hand out of the way and retypes the entire website into the address bar. Hopefully this isn’t the same genius I’d be talking to later.

Sorry I don’t know my Mac ID that I don’t log into fucking ITunes with. Itunes ate 100gbs of my MP3s and shit them out in an order that resembles schizophrenic categorizing toothpicks by length.

Fuck your Itunes and fuck your little smug face.

I got up and left.  I went back the next day and returned my One on One for a full refund. I stood there chomping at the bit waiting for them to ask why. All I got was water downed jabs at PCs and Bill Gates. At least windows didn’t give Bill fucking cancer.

So AT&T today claims that it will bring back 5000 new call-center jobs if the deal is approved.  My question is … how many T-Mobile workers will lose their jobs? 

We’re not stupid.  What will be the net gain/loss of jobs if we let you steamroll the wireless industry?

[UPDATE:]

That’s what I thought.  David Neumark, directed of UC Irvine’s Center for Economics and Public Policy, has determined that 34k to 60k jobs would be LOST if the merger went through.  Nice try, dicks.

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